CHRISTOPHER HEINMILLER

Langtech Systems Consulting, Inc.

San Francisco, CA

Committed to a challenging dual-role in a fast paced and cutting-edge I.T. Consulting firm.

Procurement Specialist

• Project member of the Contact Resource Management [CRM] Connectwise-Quotewerks Project to streamline Langtech’s entire business workflow.
• Developed vendor strategies and created departmental documentation and procedures since none previously existed.
• Single-handedly maintained all quotes, orders, licensing, support contracts, vendor invoices, and its tracking for over 100 business clients, plus in-house commodities.
• Increased profit margin from 8% to 17% by third quarter with volume of $1.2 million per year.
  

Technical Support

• Managed a client-base consisting of small to medium sized company network environments.
• Addressed network/user issues remotely via WebEx, VPN, RDP, Phone Requests, and Kaseya.
• Configured, upgraded, and maintained a wide range of server, desktop, laptop, firewall, WAP, and peripheral hardware equipment.
• Provided Tier 1 & Tier 2 Technical Support for Microsoft networks and problems relating to DNS, Active Directory, Exchange/Outlook, and MS-Office Suite.
• Applied technical knowledge to Procurement consultation and order specifications.

 

City College of San Francisco

San Francisco, CA

Changed curriculum from Electrical Engineering Technology to Electrical Engineering.

Full/Part Time Engineering Student

• Central emphasis on Physics, Mathematics, Computer Science, and Engineering principles.
• Utilized leading industry engineering software and Microsoft applications on a consistent basis.

 

Charlise

San Francisco, CA

Full-time restaurant consultation and planning, while attending college.

Small Business/Restaurant Manager

• Constructed a small business computer environment and encompassing restaurant database.
• Developed vendor accounts, business plans, menus, and design concept with 6% profit results.

 

Staff Bridge/Kaplan

Oakland, CA

Temporary assignment following the dot-com crash.

Accounting/Billing Associate

• Participated in the data migration and rollout of an accounting database to automate the entire billing department.

 

BNFL Fuel Solutions

Scotts Valley, CA

Initially accepted the position in Records Management and ran the document [SQL] database, then quickly became lead of the IT Department.

Systems Administrator

• Managed IT department functions, including vendor accounts, help desk ticket tracking, inventory and a small team of 5 support personnel.
• Administrated 5 HP RAID5 servers and 100+ node Microsoft 2000/NT network.
• Performed server and desktop hardware/software installations, upgrades, and troubleshooting.
• Operated state-of-the-art A/V and videoconferencing configuration coupled to a PBX system.
• Revamped and optimized the SQL Server supported electronic document database.
• Involved in engineering processes, QA procedures, consultation, employee training, creation of office documentation and presentations.

 

City College of San Francisco

San Francisco, CA

Coursework concentration: Mathematics, Electronics, Physics, and Computer Programming.

Electrical Engineering and Computer Science (in process of completing BS)

• Independent student with part-time to full-time enrollment and employment.

 

Onondaga College

Syracuse, NY

Coursework concentration: Mathematics, Electronics, Physics, and Computer Programming.

Electrical Engineering Technology (moved and transferred to California)